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Heat pump servicing

two installers walking in front of the heat pump, one is carrying a Vaillant briefcase

Call us to book your Vaillant heat pump service

Contact us on 0330 100 3540 and select option 3.

We're open 7 days a week, 364 days of the year:

Monday - Friday: 8am - 6pm
Saturday: 8am - 3pm
Sunday: 8am - 12-pm

Calls may be recorded and monitored for quality and training purposes. Our call centre is open 7 days a week 364 days a year. Calls cost up to 13p per minute. Calls from mobiles may vary.

For Vaillant heat pumps under 6 months old, we offer a Cover & Care package to extend your guarantee (including annual servicing) with an annual payment. For more details, click here.

a male installer holding a clipboard with a Vaillant arotherm plus heat pump to the left of him. The heat pump is outside in front a white wall

What does a heat pump service include?

Servicing outside our Cover & Care package is a single payment that includes a Vaillant heat pump only or a Vaillant heat pump and Vaillant cylinder service.

Our engineer will carry out a visual check of the system, test the heat pump to ensure it reaches the optimal temperatures, check the pipework and the electric circuit.

Discover everything you need to know by watching the video: What to expect during a heat pump service below.

Vaillant heat pump service pricing

How much does a heat pump service cost

Inside M25
Outside M25
Heat pump only£235£219
Cylinder and heat pump£270£255

A payment will be taken over the phone when booking an appointment.

Book your Vaillant heat pump service

How do I look after my Vaillant heat pump

Although keeping up to date with your heat pump services is crucial, you can carry out some small steps to keep your heat pump and heating system well-maintained.

This can range from making sure the external unit (if you have an air source heat pump) is kept clear from garden debris to adding a small cover to protect it from adverse weather conditions.

You can read our article about how to look after your heat pump in the winter for more tips and tricks.